Yes, Haier machines are reliable up to a point, but definitely not considered the most reliable. The most reliable brands are Whirlpool, Samsung, and LG. According to some statistics, only 7% of their machines require service while Haier washing machines appear to be a lot higher.
Some reviews suggest that service is required for some Haier washing machines very early in their lifecycle. Some reviews are reporting that after only a few months the machines have become inoperable and require service.
Haier has been in business for almost 40 years and has a reputation for being reliable. However, it seems a 100 % reliability rating is difficult to attain for any company. As an international brand that is considered one of the major appliance companies in the world, Haier is a leader in new innovative technology.
New smart designs are being researched and developed and new and innovative technology is being implemented in their newer machines.
Overall consumer satisfaction is ranking Haier washing machines a 4 out of 5 stars.
Table of Contents
How long does a Haier washing machine last?
A Haier washing machine can last 10 years although some reviews are reporting they aren’t reaching that standard age. Reviews are suggesting the lifecycle is much lower than the industry standard.
Haier appliances are backed by a 2-year warranty and a lifetime warranty on their Direct Motion Motor. And it appears different models and different countries as well have different warranty procedures.
Why the warranty is important is because it is an indicator of the confidence of the parts used on their machines. The average life of a washing machine is around ten years but Haier having a 2-year warranty on some models suggests a different reality.
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Energy rating
Energy ratings are measurements of how much energy is used, and how much water is consumed. The energy rating is a set of standards set up by the industry that must be upheld in order to receive the certification.
The reason Haier washing machines receive a high energy rating is due to some of their standard features as well as some of the special features specifically targeting energy and water usage.
Star-rated washing machines are models that have earned a certification that says this particular machine is more efficient than another of the same size and model.
Energy ratings are meant to assist in the buying process by giving a star rating. Star-rated washing machines are models that have earned a certification that says this particular machine is more efficient than another of the same size and model. .
Using 20% less energy and almost 30% less water earns some Haier models have a 4-star rating for energy efficiency and a 4.5-star rating for water usage. The Energy Star system is used in the US and the criteria are set by the US Environmental Agency and or the Dept. of Energy. but other systems are used in other countries.
Take Australia for instance, they use a system called the Wels Standard. This system tests and rates and labels washing machines and other appliances. Flow rates, water consumption, and energy consumption need to be on these labels for consumers.
On a 1-6 star rating system Haier washing machines rank 4 stars for water efficiency and 4.5 stars for energy efficiency. The star system is ever-evolving along with technology.
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Included features
Some features are not included in all models, and different series of machines have different features, although some are common across the board and can be found on all their machines.
- Super Drum – New series of washing machines with an extra-large drum capacity. Bigger drum, but a slimmer machine. Extra care and efficiency.
- The AI DBS – Artificial intelligence technology that automatically senses and chooses the right washing mode
- Puri Steam – Warm steam vapors permeate your clothes and kills bacteria, virus and allergens
- Dual Spray – Dual spray system designed to eliminate any excess detergent from your clothes
- Wifi Control – Customised programming from your phone via Wifi. Control your washing machine from your phone and receive updates.
- Direct Motion Motor – Direct connection from motor to drum, beltless and brushless, quieter with less vibration, and guaranteed for life. It’s the first of its kind in washing machines.
- Hygiene care – Haier machines hygiene and care class machines eliminate 99% of bacteria from the machine and your clothes
- ABT Antibacterial Treated Door Seal and Detergent Compartment – Two areas that are prone to bacteria build-up have seals that have been treated with ABT
- Puri Steam – This steam feature helps eliminate germs, bacteria, and allergens,
- Separated Wash – An extra 4 kg front-loading drum to go along with the 8 kg drum. The TwinTasker is a Haier machine that can handle two different types of wash loads at once.
- Smart Dosing – A standard feature that automatically dispenses the right amount of detergent depending on the size of the load. This helps to improve how clean your clothes get and prevents detergent waste.
- Auto Load Sensing – Another standard feature, this program detects the size of the load and adjusts the water used as well as the detergent
- Near Zero Pressure – Exclusively introduced by Haier, this feature assures that the washing machine will fill up even when the water pressure is low. This is important in some of the international markets, such as India.
Styles
Front Loader – Front loader models are considered to be superior to the top loading models when it comes to getting clothes clean. Additionally, they use less water and there is less wear on your clothes.
The front loaders do seem to have one drawback and that is that they tend to mold and mildew quicker and can develop an odor. Haier has addressed this issue with their ABT door seal and detergent compartment being treated as well.
Top Loader – Top loading machines seem to be designed better ergonomically as far as putting clothes in and they tend to cycle through quicker in the wash cycle. They are less water efficient than the front loader models. Another benefit of a top loader style is that you can add clothes mid-cycle.
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Clothing volume
The amount of clothing their washing machines can handle is based on the capacity of the washer. There are a few formulas for calculating what size of washing machine you might need.
The standard size for an average-sized family is a medium-capacity machine. Somewhere between 3.0 – 4.0 cubic feet or a 7-9 kg load capacity.
Some of the larger machines are a good choice because they actually use less energy. To get a better idea you would need to weigh out the cost of the larger machine to your annual energy savings and see if the extra cost is worth it.
The size of the machine, or the capacity can be better understood in this way.
- Small capacity 6-6.5 kg – a good choice for a smaller group, or family, two or three people.
- Medium capacity 6.5 – 7 kg – 4-6 people
- Large capacity 7.0- 8 kg – 6-8 people
- Extra Large 10 kg load capacity – 8 or more family members
Haier has a breakdown of clothes along with some capacity-calculating methods you can look up.
What do customers say about Haier washing machines?
Customers are saying that in general Haier is a good washing machine. However, there do seem to be a number of issues, possibly these can be viewed as past issues on certain models, but nevertheless, some of these have been noted through the reviews.
Haier bought out General Electric in 2016 and this seems to have had an effect on service in some people’s minds and is reflected in their reviews. It is a common complaint that it takes way too long to get service and parts.
Consumers have small detailed wish lists that have to do with certain cycles and personal preferences, and others flat-out call Haier washing machines— “ a major regret ”.
The most common reviews are based on the quality of the machine in general, ease of use, noise level, and overall value for the money. Haier has a fairly wide assortment of models and price points each with its own set of reviews.
Haier machines are not immune to certain problems such as…
- Clogged Drains
- Not Spinning
- Not getting the clothes clean
- Water Leakage around the door
- WiFi Issues
Reviews are based on individual models and the rankings are all across the chart from 2 stars to 5 stars. The average review overall seems to be one of satisfaction and is in the 4-star range.
